How to Give Premises User Access

How to Give Premises User Access


HOW TO GIVE PREMISES USER ACCESS

Google Chrome is the browser that best supports TCE.


Premises user access is a view-only account for property managers, maintenance directors, building engineers, or anyone responsible for ensuring their property is compliant.  After registering through the link you send them, they will be able to see all systems and reports for that building.


From your home screen, click on the “Premises” button in the top blue bar.





Search for the address of the premises to which you want to give someone access.  Click on the bolded premises once it appears.  




Under the premises’ contact information, there is a row labeled, "Premises Access Code." Click on “Send Invitation.” 



A box will pop up, prompting you to enter the email address of the person to whom you are giving premises user access.  Enter their email address and click “Send.” 


This person will now be able to register using the link that you have emailed them.  If they requested access to multiple premises, you will have to send an invitation for each one or reach out to your designated account manager and they will be able to do it from the backend.  




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